Privacy Policy

Name: James Stockdale

Our contact details

Business: Fruit Geek Ltd

Address: The Engine House, 2 Veridion Way, Erith, DA18 4AL

Phone Number:01322 838147

E-mail: admin@fruitgeek.co.uk

Website: https://fruitgeek.co.uk

For the purposes of the UK General Data Protection Regulation 2021 Genius Store UK Ltd (GSUK) trading as Fruit Geek is the data controller. In this document we refer to Fruit Geek and this includes GSUK.

This policy (together with our Terms and Conditions [Please insert a URL to link to Terms and Conditions] and our Privacy Policy [Please insert a URL to link to Privacy Policy] and any other documents referred to in them) sets out the basis on which any personal data we collect from you, or that you may provide to us, will be processed by us.

Why Fruit Geek Collects Personal Information

In the normal course of our business we collect personal information to enable us to conduct business with you either as a client, a supplier or service provider or to employ you as a permanent or temporary employee.

The Type of Personal Information We Collect

Customer or Enquiry Information

Why do we collect

Personal information we collect

You are an existing customer for:

  1. iMac and MacBook repairs; or
  2. Business IT Support; or
  3. We are submitting a proposal to you that may lead to you becoming a business IT support customer; or
  4. you have submitted an enquiry to us by filling in our Contact Us page or Check in my Mac page

First name

Last Name

Business Name

Phone number

Email address

Address

Bank sort code

Bank account number

Credit card number

CVV code

Credit card expiry date

First and last name of the person who referred you

Supplier Information

Why do we collect

Personal information we collect

You are an existing supplier or service provider to Fruit Geek or are proposing to us to become a supplier or service provider

First name

Last Name

Business Name

Phone number

Email address

Address

Bank sort code

Bank account number

Employee Information

Why do we collect

Personal information we collect

You are a permanent employee, temporary employee or a contractor and we need this information to pay you, to carry out our legal obligations for accounting reporting and payments to HMRC

Contact name

Email address

Address

Business name (if contractor)

Business address (if contractor)

Bank account number

Sort code

National Insurance number

Right to work in the UK check

Performance appraisal information

Applying to Work for Fruit Geek

Why do we collect

Personal information we collect

You are applying to work for Fruit Geek and we need this information to complete the recruitment process and make a decision on your application. The information includes previous employer information for reference purposes

Contact name

Email address

Address

Business name (if contractor)

Business address (if contractor)

Right to work in the UK check

Reference information

Previous employer business name

Previous employer contact

Previous employer phone number

Previous employer email address

Previous employer address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you to enable us to do business with you, submit a proposal to you or employ you. The table below detail the information collected and our lawful basis for collecting it and processing it as defined by the UK GDPR or subsequent data protection regulation or law.

Information CollectedWhy was it CollectedLawful Basis
Customer/potential customer informationTo enable us to do business with youNecessary for the purpose of Contract and Legitimate Interests
Supplier / Service Provider information
Employee informationTo enable us to recruit you and employ you

Additional Anonymised Information

Additional information is collected by us indirectly from cookies on our https://www.fruitgeek.co.uk/ website to make the website work and work more efficiently, analyse how our website is used and to improve your visitor experience. Cookies are small text files that are placed on your computer by you visiting our website.

Please see our cookie policy [URL to cookie policy on the website to go here please] that will inform you of the cookies we use and enable you to control what cookies you accept and consent to.

Anonymised information means you cannot be identified as a living person from this information.

Anonymised Information

Why do we collect it

Anonymised user ID

To detect if the user has accepted the marketing category in the ccookie banner. This cookie is necessary for GDPR compliance of the https://www.fruitgeek.co.uk/ website

Anonymised user ID

To store the user’s cookie consent state for the https://www.fruitgeek.co.uk/ domain

Anonymised user ID

Generates statistical data on how the visitor uses the https://www.fruitgeek.co.uk/ website

Anonymised user ID

Collects data on the number of times a user has visited the https://www.fruitgeek.co.uk/ website

Anonymised user ID

We embed videos from our official YouTube channel using YouTube’s privacy-enhanced mode. This mode may set cookies on your computer once you click on the YouTube video player, but YouTube will not store personally-identifiable cookie information for playbacks of embedded videos using the privacy-enhanced mode.
Read more at YouTube’s embedding videos information page.

Anonymised user ID

To track views of embedded YouTube videos.

Anonymised user ID

Information about how the end user uses the https://www.fruitgeek.co.uk/ website and any advertising that the end user may have seen before visiting the said website.

Sharing of the Personal Information we Collect

We may share the personal information we collect with the following organisations and the table below details the information we may share, who with, where and what are adequate data protection controls in place.

The Information Commissioner’s Office (ICO) Standard Contractual Clauses (SCC’S) are contractual clauses the ICO says should be in contracts with companies based in third countries. Third countries are, for example, the USA where, currently, data protection regulation is not deemed to be to the same level of protection as offered by the UK GDPR. The SCC’s provide reasonable assurance that the quality of data protection offered by the contract with the company concerned is to the same level as that regulated by the GDPR.

We collect personal and business data when you become a customer of Fruit Geek, supplier to Fruit Geek or an employee or other team member of Fruit Geek and this data is recorded in our Customer Relationship Management (CRM) system.

Employee information is shared with our outsourced accountant based in the UK who processes our payroll information.

Should you click on any of the social media icons on our https://www.fruitgeek.co.uk/ website the link takes you to the Fruit Geek page on the relevant social media page. Any data you enter on these social media pages is shared with the social media provider and any interaction with Fruit Geek posts on social media your use is subject to the terms and conditions and privacy notices of the relevant social media platform (Facebook, LinkedIn, YouTube, Instagram and Google.).

Information

Who Shared With

Why

Country

Data Protection Adequacy

Customer Information

Contact name

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Organisation name

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Phone number

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Email address

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Address

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Billing Address

Servably Inc t/a RepairShopr.com

CRM

USA

SCC’S

Intuit Quickbooks

Accounting

USA

SCC’s

Bank Sort Code

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Bank Account Number

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Credit card Number

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Credit card expiry date

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Credit card CVC number

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Supplier, Service Provider or Contractor

First & Last Name

Intuit Quickbooks

CRM

USA

SCC’S

Email address

Intuit Quickbooks

CRM

USA

SCC’S

Phone number

Intuit Quickbooks

CRM

USA

SCC’S

Address

Intuit Quickbooks

CRM

USA

SCC’S

Bank Account Number

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Credit card Number

GoCardless

Process Payment

EU / EEA

EU GDPR

UK GDPR

Employee

First & Last Name

Outsourced Accountant

Process Payment

UK

UK GDPR

HMRC

Tax Regulation

UK

UK GDPR

Email address

Outsourced Accountant

Process Payment

UK

UK GDPR

HMRC

Tax Regulation

UK

UK GDPR

Address

Outsourced Accountant

Process Payment

UK

UK GDPR

HMRC

Tax Regulation

UK

UK GDPR

National Insurance number

Outsourced Accountant

Process Payment

UK

UK GDPR

HMRC

Tax Regulation

UK

UK GDPR

How we store your personal information

Your information is securely stored in our financial and CRM systems which are cloud based systems and hosted in the USA. GDPR compliance is provided by the ICO SCC’s as documented in section Sharing of the Personal Information we Collect.

The table below documents our data retention policy and when we delete your data.

Information

Why We Retain it

How Long For

Customer information

Statutory accounting & tax regulation

To assist us in providing our services

7 years after last transaction

Enquiry information

To answer the query and allow for follow up

Less than 3 years

Supplier / service provider information

Statutory accounting & tax regulation

7 years after last transaction

Employee information

Statutory accounting & tax regulation

7 years from cessation of employment

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us using the details for the data controller at the start of this document if you wish to make a request

How to complain

If you have any concerns about our use of your personal information we welcome the opportunity to resolve your concerns, you can make a complaint to us at:

Name: James Stockdale

Business: Fruit Geek Ltd

Address: The Engine House, 2 Veridion Way, Erith, DA18 4AL

Phone Number:01322 838147

E-mail: admin@fruitgeek.co.uk

If you are still dissatisfied with how we have used your data you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk